Some Chiify emails are important — review results, payout notices, and security alerts. Whitelisting us keeps them out of spam.
How to whitelist
- Add chiify.com and [email protected] to your contacts or safe senders list.
- If a Chiify email lands in spam/junk, mark it "Not spam" — that teaches your provider.
- In Gmail, you can create a filter for chiify.com set to "never send to spam."
Why it matters
If you miss a book-status email you might not know a book needs a fix; if you miss a security alert you could miss someone changing your payout settings. Keep your account email current and verified too.
Still not getting email?
Check the address on your account is correct, look in all folders, then open a ticket. See also I didn't receive my verification email.
Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.