I didn't receive my verification email — what now?

Check spam, wait a few minutes, confirm the address, whitelist Chiify, and request a resend. Here's how to get verified and start publishing.

Last updated 2026-06-15

No verification email? It is almost always a delivery hiccup, not a broken account.

Quick checks

Wait 2–3 minutes — email is sometimes delayed.
Check spam/junk and any "Promotions" tab.
Confirm you typed the correct email at sign-up.

Get it resent

Try logging in — Chiify will offer to resend the verification link, or use the resend option on the verification screen.

Make sure it arrives

Whitelist chiify.com (and [email protected]) in your email so future messages — including payout and review notifications — reach you.

Typed the wrong email?

If you signed up with a typo, you cannot verify an address that does not exist. Email [email protected] explaining the situation and we will help you correct it — see also changing your account email.

Why this step exists

Verifying your email proves the address is yours, so payout notices, review results, and security alerts reach a real inbox. It only happens once — after that you are free to publish. To keep future emails landing, whitelist Chiify.

Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.

How do I make sure Chiify emails reach me (whitelisting)?

Whitelist chiify.com so review results, payout notices, and security alerts don't land in spam. Here's how to add us to your safe senders.

I can't log in to my Chiify account — what should I do?

Check your email and password, reset the password if needed, confirm your email is verified, and clear browser issues. Here's the full fix list.

How do I change the email address on my account?

Update your email in account settings; you'll re-verify the new address. If you're locked out of the old one, contact support. Here's how.

Forgot your password? How to reset it

Use the Forgot password link on the login page, check your email for the reset link, and set a new password. Here's the step-by-step.

How do I manage my notification and email preferences?

Control which emails Chiify sends — reviews, payouts, product news, and promotions — from your notification settings. Here's what each one covers.

User roles and team access on Chiify