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Chiffy

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Questions about the platform, a specific book, or distribution? We're here to help.

Contact information

Send us a note and we'll get back to you as soon as possible.

Response time

Within 1 business day

Support hours

Monday - Friday, 9am - 6pm EST

We typically respond within 1 business day

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Quick answers

Common questions we receive. Need more help? Send us a message above.

How long does distribution take?

Books typically appear in stores within 3-7 business days after our review is complete.

How do I update my book after publishing?

Upload a new version in your dashboard. We re-deliver to all stores automatically.

Can I remove my book from a specific store?

Yes. Toggle stores on or off at any time from your book's distribution settings.