How do I change the email address on my account?

You can change the email tied to your Chiify account from your settings.

If you can log in

1. Go to Settings → Account.
2. Enter your new email and save.
3. Verify the new address by clicking the link we send to it — see verification email.

Your books, sales, and payout settings stay exactly as they are — only the login email changes.

If you can't access the old email

If you are locked out of the old address (and so cannot receive notices there), email [email protected] from the new address with enough detail to prove the account is yours. For security we verify ownership before changing a login email.

Don't forget payouts

Your payout email (for PayPal) is separate from your login email. If you use PayPal, check it too — see change your payout method.

Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.