Help center

How do I manage my notification and email preferences?

Control which emails Chiify sends — reviews, payouts, product news, and promotions — from your notification settings. Here's what each one covers.

Help centerAccount & SecurityHow do I manage my notification and email preferences?

Last updated June 15, 2026

You decide which emails Chiify sends you, from your notification settings.

Where to set them

Go to Settings → Notifications (or Email preferences) and toggle the categories you want.

The categories

  • Account & security — login and password changes. Keep these on.
  • Book status — review results, approvals, and any blocks. Recommended on, so you know when to act.
  • Payouts — when you are paid each month. See when will I get paid.
  • Product news & tips — new features and author advice.
  • Promotions — occasional offers.

Don't miss the important ones

Even if you mute marketing email, keep account, book-status, and payout notices on — they tell you when a book needs attention or money is on the way. Also whitelist chiify.com so nothing lands in spam — see verification email tips.

Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.

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