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Troubleshooting

My book is stuck in review — what should I do?

Most reviews finish in 24–48 hours. If yours is longer, check for a block, confirm files are valid, and contact support. Here's the checklist.

Last updated 2026-06-15

Most books clear review in 24–48 hours. If yours has been longer, here is what to check.

1. Is it actually blocked?

Open the book — if the status is Blocked, it needs a fix, not more waiting. See why was my book blocked.

2. Is everything complete?

A book missing a valid file, a cover, or required metadata can sit unprocessed. Confirm the file passed EPUB validation and the cover meets requirements.

3. Busy queue

During busy periods the queue can run a little beyond 48 hours. A short extra wait is normal.

4. Still stuck after ~3 days?

Open a ticket with the book title and we will look immediately.

Once approved, remember the book then waits on each store's own ingestion — see why isn't my book on sale yet.

Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.

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