Two clocks are running between *submit* and *on sale*: Chiify's review, and each store's own ingestion. Here is what is happening and when to worry.
The normal timeline
1. Chiify review (24–48 hours). Every book passes a human review and an automated quality check before delivery. Status shows *In review*.
2. Delivery. Once approved, Chiify sends your files and metadata to each store you selected.
3. Store ingestion (hours to ~1–2 weeks). Each retailer processes new titles on its own schedule. Amazon and Google are often fast; some stores take longer. This part is outside Chiify's control.
What your status means
Check your dashboard — see What does my book's status mean. *In review* and *Delivered* are both normal stages, not errors.
When to take action
- **Still *In review* after 48 hours?** It may be queued; if it is much longer, open a ticket.
- Blocked? It needs a fix — see Why was my book blocked.
- Live on Chiify but not in a store after ~2 weeks? Send us the book and the store and we will chase the retailer.
Patience pays here — a correctly delivered book will appear; stores simply ingest in batches.
Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.