How do I set up two-factor authentication?
Turn on 2FA in account security settings to add a second step at login, protecting your books and earnings. Here's how to enable it.
Last updated 2026-06-15
Two-factor authentication (2FA) adds a second step at login, so even someone with your password cannot get in. It is the single best way to protect your books and earnings.
How to enable it
- Go to Settings → Security.
- Turn on two-factor authentication.
- Follow the prompts to link your second factor and confirm.
- Save your backup/recovery options somewhere safe in case you lose your device.
Why it matters
Your Chiify account controls your catalogue and your payout details. If anyone ever emails saying your "payment settings changed" unexpectedly, 2FA is your protection — and you should reset your password immediately and contact support.
Pair it with good habits
- A unique, strong password — see resetting your password.
- Keep your email verified and current so security notices reach you.
Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.
Related articles
Forgot your password? How to reset it
Use the Forgot password link on the login page, check your email for the reset link, and set a new password. Here's the step-by-step.
I got an email that my payment settings changed but I didn't change anything
Treat this as a security alert: reset your password immediately, enable 2FA, check your payout details, and contact support. Here's exactly what to do.
I can't log in to my Chiify account — what should I do?
Check your email and password, reset the password if needed, confirm your email is verified, and clear browser issues. Here's the full fix list.
Changing your Chiify password
How to reset your password — when you remember it and when you don't.
How to delete your Chiify account
Permanently deleting your Chiify account, with what stays and what goes.
I didn't receive my verification email — what now?
Check spam, wait a few minutes, confirm the address, whitelist Chiify, and request a resend. Here's how to get verified and start publishing.
Was this helpful?
Still stuck? Email [email protected] — we reply within 24 hours.