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User roles and team access on Chiify

Roles let you share account access with collaborators at the right permission level. Here's how author, team, and admin access work on Chiify.

Help centerAccount & SecurityUser roles and team access on Chiify

Last updated June 15, 2026

If you work with an editor, assistant, or co-author, roles let you share access without handing over your full login.

The idea

Instead of sharing one password, you grant access at the right level so each person sees only what they need — which is safer for your catalogue and your payout details.

Typical levels

  • Author/owner — full control of the account, books, and payouts.
  • Team member/staff — can help manage books and metadata, without access to sensitive payout settings.
  • Admin — reserved for Chiify platform staff.

Good practice

  • Give collaborators the lowest level that lets them do their job.
  • Remove access when a project ends.
  • Keep two-factor authentication on for every account with access.

If you need team access set up for your account, open a ticket describing who needs what, and we will help.

Still need help? Open a ticket from your dashboard or email [email protected] — a real person replies.

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