How to delete your Chiify account

You can delete your Chiify account at any time. Here's what happens.

Before you delete

Take a moment to consider:

• All your books will be taken down. Retailer takedowns take 1–14 days; the deletion process kicks them off automatically.
• Pending payouts will be paid first. If you have an unpaid balance, we'll send the final payout via your saved method before closing the account.
• You can't reactivate. Deletion is permanent.
• Active subscriptions are cancelled. No further charges. No partial refunds for unused time (except Lifetime — see below).

What stays after deletion

• Sales records for the trailing 7 years (required by US tax law as we're a US company).
• Aggregate analytics (e.g., "Chiify has paid out $X million") — no personally identifying data.

What gets deleted

• Your account profile (name, email, password hash).
• All draft books not yet published.
• Manuscript files (we delete from R2 storage within 30 days).
• Cover files (same).
• Your payout details (bank account, USDT wallet).
• Bookmarks, highlights, and reading positions from the reader app (if you also used the reader).

Steps to delete

From the web

1. Settings → Account
2. Scroll to Delete account (at the bottom)
3. Type your password to confirm
4. Type the word DELETE in the confirmation box
5. Click Permanently delete

From the mobile app

1. Account tab → Delete account
2. Re-enter your password
3. Confirm

Refunds for Lifetime

If you delete within 7 days of buying Lifetime, we'll refund in full.

After 7 days, Lifetime is non-refundable — but if you have a specific concern, email [email protected] and we'll figure something out.

Why Apple and Google require this

Apple's App Store and Google Play Store require every app with account creation to have an in-app account-delete path. We support this on both web and the mobile app.

Changed your mind during deletion?

You have 48 hours after clicking Delete to email [email protected] and reverse. After 48 hours, the deletion proceeds and is irreversible.

Just want to pause?

If you want a break without deleting, downgrade to Free instead. Free has a 3-book limit but no recurring charges. Take down books over the limit, and your account stays alive indefinitely with no charges.