Help center

Changing your Chiify password

How to reset your password — when you remember it and when you don't.

Help centerAccount & SecurityChanging your Chiify password

Last updated June 6, 2026

Two ways to change your Chiify password.

If you're signed in

1. Settings → Security

2. Change password

3. Enter your current password

4. Enter your new password (8+ characters, ideally 12+, with a mix of letters/numbers/symbols)

5. Click Update

You stay signed in everywhere. Your active sessions on other devices are unaffected — those keep working.

If you forgot your password

1. From chiify.com/login, click Forgot password?

2. Enter the email you signed up with.

3. Check your email for a reset link (sent within 60 seconds).

4. Click the link, set a new password.

The reset link is valid for 1 hour. After that, request a new one.

If you don't get the reset email

  • Check spam folder. Some email providers route password reset emails to spam.
  • Confirm the email address. Make sure you used the email you registered with, not a different one.
  • Wait a few minutes. Email sometimes takes 5–10 minutes to arrive.
  • Email [email protected]. If after 30 minutes you still haven't received it, we can reset manually.

Good password practices

  • Length over complexity. "rainbow lobster basket coffee" is more secure than "P@ssw0rd!".
  • Never reuse a password from another site. If that site gets breached, your Chiify account is at risk too.
  • Use a password manager. 1Password, Bitwarden, Apple Keychain, Google Password Manager. Pick any and use it.
  • Turn on two-factor authentication. Even if someone steals your password, they can't log in without your phone.

Enable two-factor authentication

Strongly recommended:

1. Settings → Security → Two-factor authentication

2. Install an authenticator app on your phone (Google Authenticator, Authy, or 1Password).

3. Scan the QR code we show you.

4. Save the backup codes — 10 single-use codes you can use if you ever lose your phone.

After enabling, every new sign-in asks for a 6-digit code from your authenticator app.

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